Shipping Policy

1. Free Shipping to Lower 48 States

At Top Dog Attachments, we’re committed to providing a seamless shipping experience for our valued customers. Here are the details of our shipping policy:

1. Free Shipping: We offer free standard shipping to customers located within the contiguous lower 48 states of the United States. Whether you’re purchasing a skid steer attachment, an excavator accessory, or any other attachment, you won’t incur any additional shipping charges within this region.

2. Remote Areas and Extra Charges

1. Remote Locations: If you reside in a remote or non-standard delivery area, additional shipping charges may apply. These areas are typically outside our standard delivery routes and may include regions such as islands, mountainous terrain, or other hard-to-reach locations.

2. Customer Responsibility: In such cases, we kindly request that you pick up your order at the closest shipping dock or terminal. This helps us keep costs down and ensures a smooth delivery process. Our customer service team will provide you with the necessary details for pickup.

3. Exclusions: Attachments vs. Parts Orders

1. Attachments: Free shipping applies exclusively to attachments (e.g., buckets, grapples, pallet forks, etc.). If you’re ordering an attachment, rest assured that shipping is on us!

2. Parts Orders: For orders consisting solely of parts, standard shipping rates will apply. Please check the shipping cost during checkout for parts-only orders.

4. Delivery Timeframes

1. Processing Time: We strive to process orders promptly. Once your order is confirmed, please allow 1-2 business days for processing before shipment.

2. Transit Time: Transit times vary based on your location and the shipping method chosen. Standard shipping typically takes 3-10 business days within the contiguous 48 states.

5. Tracking and Notifications

1. Order Tracking: You’ll receive an email with tracking information once your order ships. Use this to monitor the progress of your delivery.

2. Delivery Notifications: Our carrier will notify you when your package is out for delivery. Please ensure someone is available to receive the shipment.



Lead Time Policy

1. In-Stock Products

For products that are currently in stock, we are committed to swift processing and delivery. Here are the details:

• Processing Time: Upon receiving your order, we will ship it within 1 to 3 business days. You can expect your product to be on its way promptly.

2. Out-of-Stock Products

In cases where a product is not in stock, we appreciate your patience. Our lead time for such items is as follows:

• Lead Time: Expect a 2 to 4 week lead time for out-of-stock products. This duration accounts for several essential steps:

  1. Manufacturing: Our skilled team will craft your product with precision and attention to detail. This process ensures that you receive a high-quality attachment.

  2. Quality Control: Before shipping, each product undergoes rigorous quality checks. We want to ensure that it meets our standards and exceeds your expectations.

  3. Shipping and Packaging: Once the product passes quality control, we carefully package it for safe transit. Shipping logistics are coordinated to get your order to you efficiently.

3. Communication

During the lead time, we’ll keep you informed about the progress of your order. You’ll receive updates on manufacturing, quality control, and shipping milestones.

4. Expedited Options

If you require expedited processing for an out-of-stock item, please contact our customer service team. We’ll explore any available options to meet your specific needs.

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Thank you for choosing Top Dog Attachments. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you!